
How to Have Hard Conversations Without Damaging Relationships
Many people avoid difficult conversations to preserve relationships, but avoidance only creates distance. Research shows that framing feedback with trust and belonging makes people more receptive. Instead of triggering defensiveness, lead with warmth: "I value our friendship, and I want to talk to you about something." This small shift can make hard conversations easier and more productive.

Give Better Feedback With One Simple Phrase
Want to give feedback that will improve others’ performance by at least 40%? All it takes is one phrase.